Digital Marketing

2021 Ecommerce Trends Improving Customer Experience

Ecommerce Trends Improving Customer Experience The year of the global pandemic fundamentally changed the retail industry, especially the world of e-commerce. As we all spent time indoors sheltered in place, online sales skyrocketed. Indeed, U.S. eCommerce sales grew approximately 40.3% in 2020, accounting for 21% of total retail sales, up from 15.8% in 2019. Retail

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